Each order placed is processed within 48 hours of receipt.

The delivery times vary from 2 to 5 working days, as follows:

- Shipments to Italy maximum 2-3 working day
- Shipments to Europe maximum 3-4 working days
- Shipments to the rest of the world maximum 4-5 working days

Acupuncture does not ship to Russia, the United Arab Emirates and Australia

The Customer is notified by email/SMS on the day of shipment of the package.

Our shipping times are to be used as a guide only and are based on time at the time of shipment. Acupuncture cannot take responsibility for customs clearance delays or an unsuccessful payment, trying to minimize any delays.

For information relating to Customs Duties, we invite the Customer to contact the local customs office or respective tax authority for further information or to consult the Term of Use